The most reliable way to get help from us is to fill out the following form:
If you're new to RescueTime, be sure to check out the RescueTime Introduction page for a more in-depth overview of RescueTime features.
If you want to "self-serve", feel free to search in the RescueTime Forum -- it's also a great place to suggest ideas or just talk with other users about how they are using RescueTime.